How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rusty Your Own Question
Rusty, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5905
Experience:  Over 20 years electronics experience. Let my expertise help solve your problems.
Type Your Camera and Video Question Here...
Rusty is online now
A new question is answered every 9 seconds

I'm trying to get my nikon d3400 to connect via bluetooth to

Customer Question

I'm trying to get my nikon d3400 to connect via bluetooth to my app to add the pictures to my phone. Ive been doing it the past week but now on the camera it won't let me turn bluetooth on. It says "the option is not available at current settings" but i haven't changed anything that I'm aware of
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: Its a camera. Nikon D3400
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have only turned the camera on and off I don't know what else to try
JA: Anything else you want the electronics expert to know before I connect you?
Customer: The camera isn't in airplane monde mode
Submitted: 7 months ago.
Category: Camera and Video
Expert:  Rusty replied 7 months ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 7 months ago.

Do you still need help with this?

Customer: replied 6 months ago.
Im not able to see your "answer" this this question.
Customer: replied 6 months ago.
this is still a problem with my camera
Expert:  Rusty replied 6 months ago.

Go to your menu, setup, and reset your setup options. If that still won't connect to bluetooth, reset all settings from that same menu.

If you're still having trouble, delete Snapbridge from your phone, go to your bluetooth settings on your phone, and forget the camera. Now go to your bluetooth settings on your camera, and connect to smart device. Go to your bluetooth settings on your phone, and you should see your camera.

The problem seems to be with certain phones and Snapbridge. You're not the only one having this problem. Let me know how far you can get with these settings.

Related Camera and Video Questions