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Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 17943
Experience:  Over 16 years of experience installing and repairing electronics.
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My nikon d3400 does not allow me to put my bluetooth on, i

Customer Question

my nikon d3400 does not allow me to put my bluetooth on
JA: What's the make/model of your camera? How old is it?
Customer: i just got it yesterday. its a nikon d3400
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: i turned it off because all of my pictures did no transfer over to snapbridge. i thought i would just re=establish the connection but it didnt work
JA: Anything else you want the camera expert to know before I connect you?
Customer: no
Submitted: 8 months ago.
Category: Camera and Video
Expert:  Pete replied 8 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 8 months ago.

On the camera press the menu button then go to the startup menu (wrench icon) and Network Connection to enable Bluetooth.

If that doesn't work, check that the camera is not in airplane mode.

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Customer: replied 8 months ago.
I've done that already. It does not work. The Bluetooth icon is grey and will not allow me to change it.
Expert:  Pete replied 8 months ago.

Did you check that the camera is not in airplane mode?

Customer: replied 8 months ago.
It's not on airplane mode. I also tried putting it on airplane mode then switching it back off airplane mode to see if that helped. I'm happy to do a full reset to out of the box and reset up everything but that isn't working either. I tried holding down the Q and +\- but it did nothing
Expert:  Pete replied 8 months ago.

If the quick button reset did nothing, can you manually choose the reset option in the Setup menu? To do this press 'Menu', select the Setup Menu and scroll through the options until you see the reset option.

Customer: replied 8 months ago.
I tried that before I tried the hard reset and it didn't work. Nothing was reset and I wasn't able to turn on my Bluetooth still.
Expert:  Pete replied 8 months ago.

Ok, I'm going to open this question up to the other experts to see if they have any further ideas...