Camera and Video
Ask a Camera and Video Question, Get an Answer ASAP!
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
Sorry for any delay, this time of year can be very busy! :)
Try putting some gentle pressure on the lens as you turn on the camera to see if that helps the lens go back to the home position again.
If that doesn't work then the camera will need to be disassembled so that the lens mechanism can be reset.
A local camera repair tech can do this for you, or you can return the camera to Canon to have the lens mechanism repaired.
--------------------Happy Holidays!Your satisfaction is my priority; Kindly take a moment to rate my service 5 stars and press submit at the top of your question page so I am rewarded for my time; tips appreciated :)You can always reply back at any time if you need any further assistance at all.Pete.-------------------