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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5018
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I WANT TO INSTALL OLYMPUS MASTER ON MY COMPUTER WHICH USES

Customer Question

I WANT TO INSTALL OLYMPUS MASTER ON MY COMPUTER WHICH USES WIN 7 AS AN OS -- HOW DO I DO IT?
JA: What's the make/model of your camera? How old is it?
Customer: MODEL NO. C-7000 ZOOM
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: MY HARD DRIVE CRASHED -- INSTALLED A NEW DRIVE WITH WIN 7 -- TRIED TO INSTALL OLYMPUS MASTER -- INSTALLATION FAILED.
JA: Anything else you want the camera expert to know before I connect you?
Customer: NO
Submitted: 8 months ago.
Category: Camera and Video
Expert:  Jason Jones replied 8 months ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason

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