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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5019
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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My CoolPix S3700 does not focus - the monitor is a shadowy

Customer Question

My CoolPix S3700 does not focus - the monitor is a shadowy white blur. This developed when used in Chile and I recharged using 240v electricity. It is probably a battery issue but I wonder if it is worse? Please advise. JM
JA: What's the make/model of your device? How old is it?
Customer: It is a Nikon CoolPix S3700 and was purchased on 4 November 2015 so it is fairly new. JM
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've done a reset to original settings; pressing the focus button to the mid-point several times; recharged the battery. JM
JA: Anything else you want the electronics expert to know before I connect you?
Customer: That's about it. Thanks. JM
Submitted: 8 months ago.
Category: Camera and Video
Expert:  Russell H. replied 8 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Was the Nikon camera in question bought in Canada or the US? or elsewhere?

And, was it charged through a power adapter?