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I have a question on my Nikon DSLR camera - It slipped from

Customer Question
Hi, i have a question...
Hi, i have a question on my Nikon DSLR camera - It slipped from the Tripod and the lens would not lock properly to camera. Can you pls advice to fix
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Nikon, Model - I;m looking. This is approximately 9 months old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: nikon d3200 it broke yesterday
JA: Anything else you want the electronics expert to know before I connect you?
Customer: nothing else
Submitted: 1 year ago.Category: Camera and Video
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Customer reply replied 1 year ago
Upon slipping, the Lens came apart and I saw a plastic chip that was broken and came apart, due to which the lens wont lock into the camera.
Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 15 hours by:
11/22/2016
Camera and Video Technician: Rick, Camera and Video Technician replied 1 year ago
Rick
Rick, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1,714
Experience: 30+ years experience as a camera and video technician.
Verified

Hi. My name is*****'m a camera repair technician with almost 30 years in the business and I'll be glad to help you with your question today.

The lens mount can be replaced fairly inexpensively. If you do it yourself you will need a small, Phillips Head screwdriver and remove all the screwa you can see on the mount, including the ones around the lip. be careful not to tear the flex cable on the contacts. You may also need to unsolder a black wire on the contact you need to transfer to the new mount. You also need to transfer the diaphram control linkage from the old mount to the new one. It's not very complicated so there isn't much that can go wrong. Or, you can usually get it replaced for you at a shop for around $50.

Please provide a positive Rating so that I may be credited for my efforts.
If I can be of further assistance, please ask rather than leave a negative response.

Thank You

Rick

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Customer reply replied 1 year ago
Hi Rick, Thanks for the reply. I have attached a picture of the lens showing where it broke. Please take a look at it, also could you please guide me the exact Part that i should get and also suggest me where I can get it repaired. I see you have detailed out the fixing steps, however I'm not confident that I will be able to do it myself. I live in Tampa Area, if you could suggest me a shop where i can get it fixed will help.Thanks!
Camera and Video Technician: Rick, Camera and Video Technician replied 1 year ago

Hi. There isn't a part number for this part as Nikon no longer sells them. However, it called a bayonet mount and is available from many sources on EBay.

As for where to get it repaired, you may want to check locally for a camera repair shop in your area. I'll be happy to help you find a place to get it repaired. Perhaps this would be better served with a phone call?

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Rick
Rick
Rick, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1,714
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Experience: 30+ years experience as a camera and video technician.

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