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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5034
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Olympus e-500. takes pictures but computers won't recognise

Customer Question

olympus e-500 . takes pictures but computers won't recognise it . any computer i have tried so far
Submitted: 10 months ago.
Category: Camera and Video
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

What needs to be found out in this sort of case, first of all, is: What 'File Type' are the pictures the E500 camera is currently taking?

If they are RAW, for instance, that might cause a problem.

Basically, on any Windows computer, right-click on the icon for one of the pictures. Select

Properties.

Then, look on the General tab, for 'File Type'.... what is it?