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Mike the Mac Medic
Mike the Mac Medic, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 8996
Experience:  Amateur photographer since I had my own darkroom at age 12.
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Non sx280hs camera. how do I download pictures to my Mac,

Customer Question

non sx280hs camera. how do I download pictures to my Mac
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Its a Power shot SX280HS about 4 years old
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Nothing I just plugged it into the computer and I thought it would auto download
JA: Anything else you want the camera expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Camera and Video
Expert:  Mike the Mac Medic replied 9 months ago.

Hi, welcome to justanswer.com! My name is Mike.

I am going over your question and will be with you shortly.

Expert:  Mike the Mac Medic replied 9 months ago.

I will need some information before we begin:

Please go to the Apple logo at the upper left of your computer screen to About This Mac and give me this information:

  • Version ? (right under Mac OS X)
  • Processor
  • Memory
Expert:  Mike the Mac Medic replied 9 months ago.

To start with go here and download and install Digital Camera Software 2.2 [Mac OS X]

Customer: replied 9 months ago.
10.10.5
2.7GHZ Intel
8GB1600mHZ DD3
Expert:  Mike the Mac Medic replied 9 months ago.

A phone call is not as helpful as a remote control session. Let me know

Expert:  Mike the Mac Medic replied 9 months ago.

Once you install that software if you Accept the Premium Service offer I can help you by remote control.

Expert:  Mike the Mac Medic replied 9 months ago.

Do you want me to remote connect?

Expert:  Mike the Mac Medic replied 9 months ago.

Do you still need help?