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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11046
Experience:  8+ years of professional experience
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The screen darking shutter does not go all the way down

Customer Question

the screen darking shutter does not go all the way down after each slide it always cuts out the top of the slide
JA: What's the make/model of your camera? How old is it?
Customer: kodak850H
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Haven't used the projector for some time but all is well except the darkening shutter never goes all the way down so that the top part of the slides do not show. They look like a panorama photo
JA: Anything else you want the camera expert to know before I connect you?
Customer: no thanks
Submitted: 10 months ago.
Category: Camera and Video
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

No doubt, that shutter (in a device this old) is sticking.

You may need to disassemble the projector enough to assess the situation, possibly lubricate the shutter a bit (if cleaning it and the surrounding mechanism/housing does not free up its function), or other things.

Would you be up to doing that work yourself? or would you prefer another person do the work, whether a friend or someone you would hire to do the work?

Or would you prefer not to bother to have this projector fixed for this problem?

Let me know, please. Thanks.

Customer: replied 10 months ago.
I had just had some work done on the projector and it is working fine except the darkening mask never goes all the way down so that it is blocking part of the slide. I can push it down very easily with a long probe but when i go to the next advancement it stays up a bit again
Customer: replied 10 months ago.
I will take it back to the shop again tomorrow
Expert:  Russell H. replied 10 months ago.

The shutter is probably misaligned by a careless reassembly. Taking it back to where it was recently serviced is a good idea under the circumstances.

Thank you for asking your question here at