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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5019
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I am trying to use a new SD card. It says it is formatting,

Customer Question

I am trying to use a new SD card. It says it is formatting, however; it is taking quite a long time. The bar above the Formatting SD Card is not moving or rotating - should I be concerned?
JA: What's the make/model of your camera? How old is it?
Customer: X0013A3QDF Kodak Playfull HD Video Camera - BlueSilver I believe we have had it for 2 years
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I just put in a new SD card and it said it needed to be formatted and now the message is that it is Formatting SD card...
JA: Anything else you want the camera expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Camera and Video
Expert:  Shahid replied 8 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 8 months ago.

- Does the old memory card work fine in camera?

- What is the capacity/ size of old and new memory cards?

Customer: replied 8 months ago.
There was not SD card in the camera - so I do not know.
Expert:  Shahid replied 8 months ago.

OK and what is the memory capacity/ size of this SD card in camera?