How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 17681
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Camera and Video Question Here...
Pete is online now
A new question is answered every 9 seconds

I have two Canon HV30 Camera's with the same problem. On

Customer Question

I have two Canon HV30 Camera's with the same problem. On playback they start and stop and just freeze up. Can they be fixed, and is there a repair center near Tampa FL. If not where can I send them to be repaired?
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: VIXIA HV30 HDV, age about 10 years old.
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Just rewind to get them to play and they freeze the picture goes blue.
JA: Anything else you want the camera expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Camera and Video
Expert:  Pete replied 9 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 months ago.

Yes, you can get the cameras repaired at one of the following repair centers near you:

http://www.service-center-locator.com/canon/florida/canon-tampa-florida.htm

--------------------
Kindly rate my service 5 stars at the top of your question page so I am rewarded for my time; tips appreciated :)
You can always reply back at any time if you need further assistance.
Pete.
--------------------