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Panasonic DMC-LS75 I got a trojan virus and had to take my

Customer Question
Panasonic DMC-LS75 I...
Panasonic DMC-LS75 I got a trojan virus and had to take my laptop to the shop and when I got it b ack I found that I had no driver for this camera and no disc to re install!! Can you help??
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: Panasonis Lumix DCM-LS75 probably 6 yrs old??
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: Trijan virus
JA: Anything else you want the camera expert to know before I connect you?
Customer: Can this camera be made operable on my laptop??
Submitted: 1 year ago.Category: Camera and Video
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Answered in 18 minutes by:
11/8/2016
Camera and Video Technician: Dan, Camera and Video Technician replied 1 year ago
Dan
Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2,091
Experience: 25 Years CCTV, CATV, and SMATV setup and installation.
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Feel free to disregard the Premium Service Offer. That is an automated popup initiated by the web site. Please give me a minute to review your question.

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Camera and Video Technician: Dan, Camera and Video Technician replied 1 year ago

What version of Windows are you using?

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Customer reply replied 1 year ago
eight
Camera and Video Technician: Dan, Camera and Video Technician replied 1 year ago

Okay thank you. You don't need the software to transfer photos from the camera to your computer if that is all you are trying to do?

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Russell A.
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5,055
5,055 Satisfied Customers
Experience: 30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

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Russell A.

Russell A.

Camera and Video Technician

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30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

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12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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