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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11058
Experience:  8+ years of professional experience
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Cannot take pictures with my Nikon D90 and I see a flashing

Customer Question

cannot take pictures with my Nikon D90 and I see a flashing symbol of a box with and upward pointing arrow and a diagonal line through the box. I cannot find any reference to this symbol in the manual.
JA: What's the make/model of your device? How old is it?
Customer: Nikon D90 5 years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just today. I have turned the camera off and on and I have moved the control dial to different settings.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Camera and Video
Customer: replied 10 months ago.
Is someone going to answer my question? Where will I find the answer?
Customer: replied 10 months ago.
Please answer my question or refund my payment.
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

I'd like to try to help.

A box with a slash through it, *if* it is in the upper right hand corner, means 'a file has been tagged to be hidden'.

But I note that this symbol may not be in the upper right hand corner, and your camera appears to be disabled.

Things to try:

Check the memory card.

Try another memory card.

Try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again.

That symbol is not listed. It may be a 'general failure' error message, meaning that your camera is 'not up' or 'not capable of being initialized'. (This is not inconsistent with the memory card possibly not being right, being out of order, or needing another memory card.)