Camera and Video
Ask a Camera and Video Question, Get an Answer ASAP!
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide
the right answer to your question.
Check whether the LOCK switch on the new memory card is in the right position. To re-format, it should be in the position opposite to the position the arrow next to the LOCK switch points.
If that isn't it, then it is possible that your new memory card is defective.
Is its capacity the same as the capacity of the previous memory card that does work?
And, what is the exact error message when it fails to reformat? 'CHR HELP' ? or 'CHR' ?
The lock switch is on the card.
I'm here (I apologize, I was taking care of another customer for a bit.)
Verify, please: does the old memory card now work?
And, also: Do you have a computer with a memory card reader on it, please?
Does the old memory card still work, or when did it last work, please?
That the larger new memory card did not work is understandable. Memory card slots on cameras have a limit, or upper capacity size, to the cards they can use.
Good. Then I would surmise that you simply have bought a defective memory card.
I advise you to take it back to the store or vendor you bought it from, and ask or an exchange for a fully working new card of the same type and size. Or, ask for a refund.
It is well to do this, as soon as possible, before the period of return and exchange or refund expires. Generally stores offer only a week or so for this.
Does this answer your question in full?
Memory cards and flash/USB drives are very sturdy.
If they start to not work, they are defective or 'broken'... for whatever reason.
But sheer age... if you have treated them well, etc.... should not be a problem. There is theoretically not much in the way of a maximum lifetime for memory cards.
But! for older memory cards, they are more likely to fail, so photos taken onto them should not be stored on them for long, lest you lose them through the card's sudden failure.
Very good. Please rate my answer and my work and the information I have provided, so that this case may be closed. A five-star rating would be appreciated!