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I have a fresh battery inserted correctly in fugifilm xp

Customer Question
hi i have a...
hi i have a fresh battery inserted correctly in fugifilm xp wont turn on
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: its a camera fugifilm xp never had a problem
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: been a very long time since last charge it came on for 2 min before battery died charged overnight double checked the charge took made sure the battery is in correctly made sure the hatch is locked right
JA: Anything else you want the camera expert to know before I connect you?
Customer: seem to have contact marks on battery from pins in camera
Submitted: 1 year ago.Category: Camera and Video
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Answered in 5 hours by:
10/4/2016
Camera and Video Technician: Louie, Camera and Video Technician replied 1 year ago
Louie
Louie, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 13,027
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially, bear with us; re-confirm and post back with the complete model number of the "...fugifilm xp...".

Still, proposed preliminary tries (if have not been done):

  • • check if the "...pins in camera..." can still be carefully bent to provide more contact pressure to the battery terminals;
  • • clean these pins with foam swab;
  • • lightly dipped in plastic safe / non-staining CRC 2-26, DeoxIT DN5 or LPS 03116 Contact Cleaner or equivalent.

The above would be the only easy user doable attempt as all others would be internal and would require the use of a volt/multi-merter.

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Customer reply replied 1 year ago
sorry its an xp50 the contact pins are ship shape
Camera and Video Technician: Louie, Camera and Video Technician replied 1 year ago

Appreciate the additional inormation.

Other than the above, consider having the voltage output of the battery tested with a volt/multi-meter. Or perhaps better yet, try another / new battery.

Confirm that the camera is still functional / recognized when connected by USB to a computer.

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Customer reply replied 1 year ago
nothing I always had to turn the camera on for a cpu to recognize it
Camera and Video Technician: Louie, Camera and Video Technician replied 1 year ago

I understand.

And at this point, battery replacement would be the only easy user doable try. This would serve as an attempt of a fix and as a test by process of elimination.

If even with a new battery it would fail to turn on, then it would confirm an internal hardware issue.

If so, are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter and even a soldering iron?

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Customer reply replied 1 year ago
thanks
Camera and Video Technician: Louie, Camera and Video Technician replied 1 year ago

Please confirm that the camera is completely / electrically dead? ...no indication of power?

...will not power on even connected by USB to a computer?

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Customer reply replied 1 year ago
correct sir
Camera and Video Technician: Louie, Camera and Video Technician replied 1 year ago

Great on the DIY!

To open the Fujifilm FinePix XP50, a #00 Phillips screwdriver similar to the tool shown HERE would be needed and as well as a 1.5mm Hex Screwdriver such as from HERE.

When open, post back with clear pictures of the main board particularly where the battery wires are soldered to. Please click HERE.

Thanks.

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