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Richard, Technician
Category: Camera and Video
Satisfied Customers: 37544
Experience:  Extensive knowledge in a very wide range of subjects
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I have a Cannon EO5 Rebel camera that will not format my

Customer Question

I have a Cannon EO5 Rebel camera that will not format my SanDisk Sim card. i bought a new card thinking that the old card was defective but even the new 32GB card will not work. I have put the card in and taking it out 6 times and still nothing. '
I need your help.
Submitted: 11 months ago.
Category: Camera and Video
Expert:  Richard replied 11 months ago.

Hi there Steve welcome

Whats the error you get when you try to format it

Customer: replied 11 months ago.
Cannot format, change card.
Expert:  Richard replied 11 months ago.


Did you ensure you moved the lock handle on the card to unlock?

Can you double check this please?

Customer: replied 11 months ago.
I double checked the lock handle and it is not locked.
Expert:  Richard replied 11 months ago.

Ok, I want you please to reset the camera.

To do this

  1. Press MENU.
  2. Select the [Tools #3] tab.
  3. Select [Clear Settings].
  4. Select [Clear All Camera Settings].
  5. Select [Ok] to confirm.

Then tell me if the card can be formatted?

Please let me know.