How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5027
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

Please advise why my compurtne does not reconise my Finepix

Customer Question

Please advise why my compurtne does not reconise my Finepix A345 camera when i try to down load my photos from my camera the main screen does not provide me with an option.
I have been down loading photos for several years now but just recently some thing has gone wrong
Submitted: 11 months ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 11 months ago.


I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

With the camera powered on and connected to the computer, does it show anything on the camera's screen? Does it show anything on the computer?

Does the computer make a sound when connecting the camera to it?
Please reply at the box below. Thank you,