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Russell H.
Russell H., Service Tech
Category: Camera and Video
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Experience:  8+ years of professional experience
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I have a LUMIX DMC-Zs40 camera I bought march 22 2016 and i

Customer Question

I have a LUMIX DMC-Zs40 camera I bought march 22 2016 and i have done something to it so when I push the off/on button the telephoto chamber will not come out and thus the camera doesn't work. I would like to send it back to the original factory for repair but don't know how to do it -- can you give me an address to send it to?
Submitted: 11 months ago.
Category: Camera and Video
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

The Panasonic repair facility is in Texas, last I heard.

To order a warranty-covered repair, call

1-800-211-PANA (7262).

Or go to

The factory repair center is at


MCALLEN, TX###-##-####/p>

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