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Michael, Technician
Category: Camera and Video
Satisfied Customers: 9564
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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I have done what you suggested and it still does not work

Customer Question

I have done what you suggested and it still does not work but can I speak with you on the phone. It was working fine just 4 days ago
JA: How old is the phone?
Customer: its a camera panasonic lumix tz80 bought in May this year
JA: What troubleshooting have you tried?
Customer: Technician Michael told me to take batteries out for 30 mins and then hold down power button for 30 secs and then replace battery
JA: The electronics expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: i fiddled around with settings and think I may have some of the settings wrong. I would perhaps need to speak to someone
Submitted: 10 months ago.
Category: Camera and Video
Expert:  Michael replied 10 months ago.

Hi I had you do that as a rest, sometimes these will glitch and that means the processor was temporarily out of order which could cause the problem you have.

Unfortunately that was not the case.

On this one you will need to send it in for repair as it has a failed electronic component.

I wish I had better news for you on this, I really do.

The best thing to do so you can have this fixed right away is to take your camera to a local camera repair shop. If you dont have one nearby, I can furnish you with a place (shop) you can mail it to for this repair.

Please let me know on that?

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great day!


Tech Michael