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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5017
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Since Microsoft is no longer updating Windows XP, I now have

Customer Question

Since Microsoft is no longer updating Windows XP, I now have a new computer that has Windows 10. I'm trying to download photos from the Canon PowerShot SX110 IS camera to the new computer. I have made several tries with no success. I installed the Digital Camera Solution Disk Ver. 35.1 first.
Submitted: 10 months ago.
Category: Camera and Video
Expert:  Jason Jones replied 10 months ago.

Hello,
I am the person that will be helping you today.

When you attempt to download the pictures, are you given any type of error message? What occurs?

I will be standing by, looking forward to your response.

Thank you,
Jason

Expert:  Jason Jones replied 10 months ago.

Hello,

I see that you have come to the page, read my post, but have not responded. Do you still need help with this problem? You may respond to me below in the reply box and clicking the Send button.

Thank you,

Jason