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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5028
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Camera lens obstructed but lens cap is off

Customer Question

camera lens obstructed but lens cap is off
Submitted: 11 months ago.
Category: Camera and Video
Expert:  Dan replied 11 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. What you are seeing is a lens error even though the lens cap is off. For some reason the lens barrel has become misaligned and is stuck. Can you hear the lens try to cycle when you turn the camera on and off?