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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5034
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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MY LENS WONT RETRACT, 2 WEEK, i dont know if i a tried them

Customer Question

JA: How long has this been going on?
Customer: 2 WEEK
JA: What troubleshooting have you tried?
Customer: i dont know if i a tried them properly
JA: The camera expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 1 year ago.
Category: Camera and Video
Expert:  GeekGal replied 1 year ago.

Hi there my name is*****'m sorry that you're having this problem. It would be my pleasure to assist you. I'll need to ask a few questions in order to provide the best possible answer for you. Can you please tell me the brand and model of your camera? Is the lens the original lens that came with the camera, or is it a lens that you purchased separately? Has the camera been dropped or damaged in any way?