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Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 17292
Experience:  Over 16 years of experience installing and repairing electronics.
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Referring to Cool-Pix 8200. Two problems. First the welcome

Customer Question

Referring to Cool-Pix 8200. Two problems. First the welcome screen disappeared and I get caught in a loop of picking an image. Then it goes back to the same process. I'm stuck in a recurring circle that doesn't really work.
Second, two days go I used the portrait mode and now I'm stuck in that also. HELP please!
Submitted: 11 months ago.
Category: Camera and Video
Expert:  Pete replied 11 months ago.

Hi Richard,

A factory reset, if performed correctly will return the camera to its default factory settings.

If you have already tried this and it did not work then the camera will need to be returned to Nikon for investigation.

You can schedule a repair at:

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Otherwise please reply back if you need further assistance.

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