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Rick, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1704
Experience:  25+ years experience as a camera and video technician.
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I have a Cannon EOS rebel camera. The menu button is not

Customer Question

I have a Cannon EOS rebel camera.
The menu button is not working.
Also my pictures do not display after I capture an image, or I choose the button to the
lower right hand corner of screen to display???? Help
Submitted: 1 year ago.
Category: Camera and Video
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Still waiting for the answer it has been 2 hours
Customer: replied 1 year ago.
often in 10 minutes or less and always within a day.
Expert:  Rick replied 1 year ago.

Hi. My name is*****'m a camera repair technician with almost 30 years in the business and I'll be glad to help you with your question today.

Do the images taken display normally when viewed on a computer?

Expert:  Rick replied 12 months ago.

Just a note to see if I can be of any further assistance?


Customer: replied 11 months ago.
Sorry Rick was away on vacation.
Yes the images to display on a computer.
As a matter of fact the last time the pictures did display on the camera itself, I was taking images off the computer
that was linked to the camera via cable. Since then they do not display
Expert:  Rick replied 11 months ago.

I can't really see how that could affect the camera. It's more likely a coincidental failure of the cameras LCD. These go bad all the time and need to be replaced. I would, however, suggest having this done by a trained professional at a Canon authorized repair shop. below is a link th their support page where you can arrange for the repair.

Please provide a positive Rating so that I may be credited for my efforts.
If I can be of further assistance, please ask rather than leave a negative response.

Thank You


Customer: replied 11 months ago.
OK Thank You for the quick response
Will have it serviced
Expert:  Rick replied 11 months ago.

You're welcome and if I can be of any further help, please ask.