How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Roger Your Own Question
Roger, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 2135
Experience:  12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.
Type Your Camera and Video Question Here...
Roger is online now
A new question is answered every 9 seconds

I had a Nikon D800 for the last 4 years and I dropped it

Customer Question

I had a Nikon D800 for the last 4 years and I dropped it recently. The rear screen showed the shot instantly, even with long exposures. My replacement does not. If's it's a 20 second exposure, it takes 20 seconds for the photo to show, and I can't take my next HDR shot until it shows. Some of my exposures are 30 seconds, because I do architectural photography, i.e., a lot of old dark churches, so now my HDR series takes me twice as long to do, which is wasting over an hour of a full-day shoot. is there a custom setting to adjust this? Thanks, Brian
Submitted: 11 months ago.
Category: Camera and Video
Expert:  Roger replied 11 months ago.

Hi, my name is ***** ***** it would be my pleasure to help with your issue today.

The only option that I'm aware of with the D800 and image review is in the playback menu. Here's how to get there.

Press MENU, click to the left and then up to select the top "[ > ] " (play) icon. You'll then see PLAYBACK MENU on the top of the color LCD

Scroll down through the selections until you see an option for image review. The default for this setting from Nikon is off. Turn it on and you should see your images when you take them. This is an effort by Nikon to save battery life by defaulting this option to off and it's really a mistake. A lot of people buy a DSLR camera having never used one and think something is wrong with it right out of the box because they're so used to using the viewing screen to take pictures with point and shoot cameras. That's usually not a problem with pro camera's like yours, but it is definitely for some models.

Hope this helps. Let me know if this option was already on in your camera or if there's anything else that I can do to assist you.

Please don't forget to rate my response and have a wonderful day.!!!

Customer: replied 11 months ago.
It already was On. Off makes no image show up. I didn't say they weren't showing up - I said the delay was the exact time of the exposure - 30 second exposure equaled a 30 second delay.
Expert:  Roger replied 11 months ago.

Brian, that's the only setting that I can think of that could affect this. I'm going to opt out of the question and give another expert a chance to weigh in and see if they have any other ideas. It doesn't make sense that dropping the camera could cause this after it's worked for so long, but anything's possible.

Customer: replied 11 months ago.
No, Roger, the old camera is broken. This is the slightly used replacement.
Customer: replied 11 months ago.
While waiting, I see the top screen flashes "Job nr", which I just Googled and it means Noise reduction, so maybe this helps.
Customer: replied 11 months ago.
I turned off the High ISO NR, which according to what I Googled should have helped , but it made no difference.
Customer: replied 11 months ago.
I figured it out: I turned it off on the Menu, which made no difference, but when I turned on the "Info" button on the bottom right of the rear of the camera, it still said High ISO NR was on when the Menu said Off, and I turned it off on this screen and it's normal again. I think you should refund my money since I figured it out myself and you gave me essentially worthless info, especially since my e-mail was quite clearly written and you must have not read it thoroughly . Also, on my second e-mail, you also misinterpreted that one and thought it was on my old camera when I clearly said it was on the replacement. I will expect a refund, thank you