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Shahid, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 11423
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I have a Powershot A720is camera. Have had it, always worked

Customer Question

I have a Powershot A720is camera. Have had it for years, always worked great. Now I am unable to turn on the Date Stamp function. Each time I turn on the camera it prompts me to set the date and time. I do but it won't hold the date/time if I turn off the camera. When I go to Menu, I am not able to access the Date Stamp function (shows it being "off").I've replaced the batteries, followed all the instructions in the manual and even gone to your "Frequent Q&A" web site and followed instructions there. Wonder if the internal battery that enables this function is dead? Any suggestions will be greatly appreciated!
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Shahid replied 1 year ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it.

There is backup battery in this camera that holds the date and time, it seems that battery needs replacement. Date backup battery is located next to power batteries compartment, open the battery cover and find it as shown in attached pictures that I'm attaching in few minutes...

Expert:  Shahid replied 1 year ago.

I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.

Expert:  Shahid replied 1 year ago.

Hi there,

I wanted to briefly follow up with you and see how the info worked, and see if that accomplished what you were looking to do!

Please reply back here if there is additional questions.

Thank you.

Customer: replied 1 year ago.