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Jack, Technician
Category: Camera and Video
Satisfied Customers: 9565
Experience:  35 years experience as audio/video repair and installation tech.
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We have a Canon model: PC1742. Recently we were flooded

Customer Question

We have a Canon model: PC1742. Recently we were flooded while on a boat and the camera no longer works since it got soaked. I have tried drying it in a sealed bag of rice. No luck. Could it be the battery? There are so many batteries on line. Do I have to have the exact one: Battery Pack NB-6L 3.7==Typ.1000mAh Min.940Ah3.5Wh(Li-ion)
Thanks for your help.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Jack replied 1 year ago.

Hi Joanne , my name is Jack

Sorry it took that long to get a reply

I`m afraid that replacing the battery would not be the solution if your camera got soaked

Water and electronics do not match very well and beside drying it off and hoping for the best i would say that your better option would be a new camera , again , sorry for the poor news

One thing though ; the SD card is very likely still holding saved pictures and could be useable

Customer: replied 1 year ago.
This is a $350 camera. I can't
Believe there is nothing that can be done
To get
It to work again. Can't u suggest something?
Expert:  Jack replied 1 year ago.

As i said above , your best hope is to remove any power from it and let it dry a few days

Expert:  Jack replied 1 year ago.

Please do not use the rating system negatively if you do not like the news , i did not soak your camera and i am just giving you my best opinion as an experienced tech.