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Shahid, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 10830
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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I have a sony handycam that gives me a HDD E:31:00 error. if

Customer Question

i have a sony handycam that gives me a HDD E:31:00 error. if I reset my handycam will the reset erase all of my files and movies?
JA: How long has this been going on?
Customer: a coiuple of days
JA: What troubleshooting have you tried?
Customer: not much of anything. i have been looking for a fix online.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Shahid replied 1 year ago.

Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it.

Probably yes, because your problem is related to HDD and camera may ask you to format the HDD during reset process and it will erase all of recordings on HDD. I'm sorry for this news but have to break it.

I trust my input will help you out. Please feel free to respond if you have any additional questions.