Camera and Video

Ask a Camera and Video Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Camera and Video

I am trying to install vupoint ps-c500-vp digital photo

Customer Question
converter on my windows vista...
i am trying to install vupoint ps-c500-vp digital photo converter on my windows vista computer
JA: How long has this been going on?
Customer: all night long
JA: What troubleshooting have you tried?
Customer: installing uninstalling about 35 / 40 times an hour for the past 8 hours
JA: The camera expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: any cost involved in this ?
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Camera Technician about your situation and then connect you two.
Submitted: 1 year ago.Category: Camera and Video
Show More
Show Less
Ask Your Own Camera and Video Question
Answered in 6 hours by:
7/5/2016
Camera and Video Technician: Pete, Electronic Engineer replied 1 year ago
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 19,006
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi there

Ask Your Own Camera and Video Question
Customer reply replied 1 year ago
Hi
Customer reply replied 1 year ago
I am available now
Thank you
Camera and Video Technician: Pete, Electronic Engineer replied 1 year ago

Thanks for replying back to me.

Is the software for the scanner on a CD?

Ask Your Own Camera and Video Question
Camera and Video Technician: Pete, Electronic Engineer replied 1 year ago

Are you getting an error message?

Ask Your Own Camera and Video Question
Customer reply replied 1 year ago
on cd
I had an eror pop up ...same manufacturer ...I think from other software ...I have removed it all
Customer reply replied 1 year ago
I appreciate the call attempt
It's old equipment and at this point I'll hold off on spending money if it's not going to work out
Customer reply replied 1 year ago
Still there ?
Camera and Video Technician: Pete, Electronic Engineer replied 1 year ago

Yes, still here.

You can ignore any automated call offers.

Ask Your Own Camera and Video Question
Camera and Video Technician: Pete, Electronic Engineer replied 1 year ago

Can you let me know the error message?

Ask Your Own Camera and Video Question
Customer reply replied 1 year ago
I will have to install the cd again..not sure where things are
Customer reply replied 1 year ago
Since the installation requires shutting down and powering back up it will take a few minutes
Camera and Video Technician: Pete, Electronic Engineer replied 1 year ago

That's ok, you can reply back whenever convenient.

Ask Your Own Camera and Video Question
Customer reply replied 1 year ago
Installing the software now
Customer reply replied 1 year ago
Ok,..so I'm waiting on another restart
Camera and Video Technician: Pete, Electronic Engineer replied 1 year ago

ok

Ask Your Own Camera and Video Question
Customer reply replied 1 year ago
Its not shutting down...going to hard shut it
Customer reply replied 1 year ago
Its almost up
Customer reply replied 1 year ago
Ok software is up
I plugged in the device
"Found new hardware "
Dialogue box came up...
Locate and install the driver software recommendedask me again laterdon't show this message again for this device
Customer reply replied 1 year ago
What a girl to do ?.....
Customer reply replied 1 year ago
Still here ?
Camera and Video Technician: Pete, Electronic Engineer replied 1 year ago

If you click the dropdown arrow on the last error message, what are the details shown there?

Ask Your Own Camera and Video Question
Camera and Video Technician: Pete, Electronic Engineer replied 1 year ago

Hi, just checking in on your question, do you need any further assistance?

Ask Your Own Camera and Video Question
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 19,006
19,006 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Russell A.

Russell A.

Camera and Video Technician

5,064 satisfied customers

30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.

Roger

Roger

Camera and Video Technician

1,707 satisfied customers

12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.

Neil

Neil

Camera and Video Technician

1,065 satisfied customers

NZCE Electronics and Computing

Marcia

Marcia

Professional Wedding Photographer

841 satisfied customers

20 years experience photographing weddings and family photography full time. Canon Camera preference

jdsvideo

jdsvideo

Camera and Video Technician

690 satisfied customers

twenty five years experience repairing video,specializing in camcorder and digital camera

Louie

Louie

Camera and Video Technician

542 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Freddy M.

Freddy M.

Camera Video Tech

533 satisfied customers

Years of experience

< Previous | Next >

Related Camera and Video Questions
I have a Panasonic HDC – TM 700 video camera, and it always
I have a Panasonic HDC – TM 700 video camera, and it always shuts off after about 13 seconds of turning it on. Howard was wondering if there is a switch that I have turned wrong or what. I bought a ne… read more
Harry
Harry
550 satisfied customers
How do I make Panasonic Video cam suite compatible with
How do I make Panasonic Video cam suite compatible with Windows 10? … read more
Harry
Harry
550 satisfied customers
Camera offline but i am in another country live in Hawaii
Camera offline but i am in another country live in Hawaii and am visiting Mexico now … read more
Harry
Harry
550 satisfied customers
How do I reset the Leica v lux 114 to default settings.
how do I reset the Leica v lux 114 to default settings … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
I got a new computer and I need to download the software for
Second opinion] I got a new computer and I need to download the software for my camera to it.… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
When I take pics outside just get a screen. 1xus camera.
hi when I take pics outside just get a white screen … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,282 satisfied customers
I need a CD for my Nikon Coolpix4300. Very Old. Going onto
Going onto Web sites, I would have thought going onto Nikon would do the job … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I have a BESTEKER hd CAMERA and I am not technically
I have a BESTEKER hd CAMERA and I am not technically inclines - sad to say. I DO want to take pictures, but I am having a really bad time with this camera, can someone HELP??? … read more
Harry
Harry
550 satisfied customers
I was making a video with my Sony 4K AX100 and I
I was making a video with my Sony 4K AX100 and I accidentally pulled the sd card out of the camera without turning it off. I have it on my desktop of my computer but it says Quick Time Player can't op… read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
I heard from Samy's that there are classes that teach how to
I heard from Samy's that there are classes that teach how to use the DC-ZS70 lumix panasonic camera. I've looked online and cant find a thing about it. can you give any info on this? … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
I have made many videos with my Panasonic HDC-SD90
I have made many videos with my Panasonic HDC-SD90 camcorder. Now for the first time, when I made a video and downloaded it, it plays the videeo with no sound, as if the volume is completely off. What… read more
Harry
Harry
550 satisfied customers
I have a Nikon d7200. I've been shooting photos in Auto mode
I have a Nikon d7200. I've been shooting photos in Auto mode all day, but something is going on. I don't know if I accidentally adjusted a setting via a control wheel or what. I'm getting hot photos (… read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
I put new batteries in my Nikon Coolpix 4600 and the battery
I put new batteries in my Nikon Coolpix 4600 and the battery light and warning comes up after one or two pictures … read more
Russell A.
Russell A.
Camera and Video Technician
Vocational, Technical or Trade Scho
5,064 satisfied customers
My E-M1 has developed a sticky shutter in cold weather. What
My E-M1 has developed a sticky shutter in cold weather. What is the treatment? … read more
Harry
Harry
550 satisfied customers
When I check the camera window for saved pictures on my
When I check the camera window for saved pictures on my camera a number of pictures appear instead of just one picture. What is the problem:? Is my chip full? … read more
Pete
Pete
Electronic Engineer
19,006 satisfied customers
I have a JVC - GR DVM55U. Whe you load the cassette the
whe you load the cassette the cover does not close. It seams to be hung up … read more
Harry
Harry
550 satisfied customers
I have a mx870 printer with a B200 fault.Can you help me to
I have a mx870 printer with a B200 fault.Can you help me to fix this. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I have a somewhat old Nikon D60 camera set which includes a
I have a somewhat old Nikon D60 camera set which includes a 18-55 DX and a 55-200 DX lens. I have some overseas trips coming up where I may want to do some longer distance shots that I can zoom in on … read more
Harry
Harry
550 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x