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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5019
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Why cant I get my Canon DM-GL2A to sink with my Macbook Pro

Customer Question

Why cant I get my Canon DM-GL2A to sink with my Macbook Pro via firewire anymore?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Pete replied 1 year ago.

Hi Carleton

Customer: replied 1 year ago.
Hello Pete!
Customer: replied 1 year ago.
Can you help with my question?
Expert:  Pete replied 1 year ago.

Thanks for replying back to me.

Yes, I can help.

Does the Macbook not recognize the DM-GL2A at all, or is it just not recognized in certain software, e.g. iMovie?

Please confirm what software you are using with the camera on the Macbook?

Customer: replied 1 year ago.
The MacBook does not recognize the canon at all (streaming software or imovie, etc.)
Expert:  Pete replied 1 year ago.

Do you have any other firewire cameras?

Are they recognized ok?

Customer: replied 1 year ago.
I have a second GL and it works fine. The canon GL in question connected until a week ago.
Customer: replied 1 year ago.
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