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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5031
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a Sony Handycam and on my screen it's looks like a

Customer Question

I have a Sony Handycam and on my screen it's looks like a burn on my video screen. It's been storied away and I forgot to remove the battery
JA: How long has this been going on?
Customer: It just started today
JA: What troubleshooting have you tried?
Customer: I removed the battery that's all
JA: The camera expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No thank you
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Camera Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Dan replied 1 year ago.

Hello and thank you for your question. I look forward to assisting you today. Would it be possible to take an image of it with your cell phone and send it to me?

Customer: replied 1 year ago.
I can
Customer: replied 1 year ago.
Customer: replied 1 year ago.
Hello ?

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