How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Carl L Your Own Question
Carl L
Carl L, Master Technician
Category: Camera and Video
Satisfied Customers: 4058
Experience:  Current Electronics Shop Owner and Master Technician in FL.
Type Your Camera and Video Question Here...
Carl L is online now
A new question is answered every 9 seconds

I recently asked a question about the autofocus on my D3000

Customer Question

I recently asked a question about the autofocus on my D3000 Nikon Camera. I received a reply, but the answers did not match my camera info. I spent $25 (or so) for nothing. i feel like the person was not familiar with my camera. For instance, he referred to autofocus on page 122 on my manual [ my manual stops on page 59). He referred to 'wrench" and Focus, but there was nothing in "wrench" regarding focus.AGAIN: My Question: I dropped my D3000 Nikon camera on a concrete floor. The autofocus quit working. is there any way to set it up again? I really do not want to sped another $500.00 on another camera.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Carl L replied 1 year ago.

Hi, I'm Carl and I will be assisting you today with your Nikon Camera issue. I fix quite a few Auto Focus issues at my repair store with mostly Nikon and Canon and most of them due to being dropped. I know people hate the run around and lack of confidence in their technician so I'll try to be as straight forward but honest about this. Having an auto focus issue after a drop cannot be fixed by pressing buttons and changing settings. It was dropped and it was dropped on the lens which is now unaligned from the factory settings. The precision of a Lens is so critical that even a grain a sand can render the Auto Focus useless. The good thing is that you won' have to spend $500 on a new camera but you will need to spend around $200 to have it fixed from Nikon. It should be cheaper though. What they will do when they receive is COMPLETELY take the Camera apart and if it's not severe, repair the lens, then reassemble it. Worst case scenario, they will have to replace the lens assembly then reassemble it.

So even though it's not a quick fix, you will be saving close to $300 by getting it fixed than you would be buying a new one.

If you need any clarification or additional help, please feel free to ask me.