Camera and Video
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Hello and thank you for your question. I look forward to assisting you today. The easiest way to resolve the problem is to remove the SD card from the camera and insert it directly into your computer. You can then transfer the photos directly from the card.
I'm sorry, the card is what?
Never mind. Can you see pictures when the card is in the camera?
Did you upgrade to Windows 10?
By connecting the camera to the computer using a USB cable?
I understand, but when it was working, is that how?
Do you have the original Easyshare disc? If so, uninstall it then try re-installing it.
You could also have a bad USB cable? I presume you have tried connecting to different ports as well?
That is the most current as Kodak no longer supports it. What you are seeing is due to either an incomplete transfer or what the computer thinks is a corrupt file, probably due to a recent Windows update. You should be able to plug your SD card directly in to transfer the photos. I am checking on that now as to why that isn't working for you.
Do you happen to have a different SD card you can try?
What you will need to do is right click on one just to experiment, then select copy and paste it to your desktop.
Have you tried reinstalling the Easyshare software yet?
You can save this link or just bookmark this page. http://professional.justanswer.com/chat/index/cf68847c103a42ad99dab9efac1e8493
Make sure you completely uninstall the version you have running first.
Just checking in to see how you came out?