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Martin, Engineer
Category: Camera and Video
Satisfied Customers: 4944
Experience:  Familiar with video technologies from my Amiga computers days up to the latest developments.
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I have videos taken on JVC video camera. Once downloaded

Customer Question

I have videos taken on JVC video camera. Once downloaded onto my laptop, they appear as .moi and I cannot open them or view them.
JA: What's the exact make and model of the camera? And can you guesstimate how old it is?
Customer: JVC hard disc camcorder, about 6 years old 20G
JA: What troubleshooting have you tried?
Customer: not much. Just downloaded onto my laptop and indicates that file cannot be read - to try another software to open
JA: The camera expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: nothing else I can think of. thank you
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Camera Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Martin replied 1 year ago.

Hi. The JVC format always was problematic. FFmpeg based encoder and converter are usually compatible with it. Try this one:

THe VLC video player should also be able to play them:

Note that the .moi is just an associated file and the real video file should be a .MOD or .TOD

Customer: replied 1 year ago.
Is iskysoft an option? Are the softwares that you mentioned free?
Expert:  Martin replied 1 year ago.

Yes those are free (i always advise opensource software to anything else). They are for PC that said.

iSkysoft have a video converter called "video converter" for Mac and is also available for windows. They mention MOD and TOD have compatible files so it should work. The conversion is usually not very long as those format are really mpeg2 files.