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Louie, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 12581
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Memory cars is unusable insert new memory card I have many

Customer Question

Memory cars is unusable insert new memory card
I have many photos from an overseas trip which I was viewing and editing
now I have this message
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Louie replied 1 year ago.

Hi Robyn and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, consider/try using a memory card reader and recovery programs for such purpose as a hopeful workaround. Please click HERE and HERE.

The video HERE may shed additional insight.

Customer: replied 1 year ago.
Program did not work.Am I entitled to a refund
Expert:  Louie replied 1 year ago.

On the "...entitled to a refund..." and other billing & payment concerns, contact Customer Service to have this taken cared of prior to any / all other interactions.