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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5018
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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My husband uses the Canon Rebel 3Ti DSLR camera in s photo

Customer Question

My husband uses the Canon Rebel 3Ti DSLR camera in his photo booth. The camera was taking excellent pictures today for about an hour. Then suddenly the prints were coming out with half the image shadowed and the half normal. He also sees this shadow in the Live View of the camera. What could be wrong?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell A. replied 1 year ago.


Please remove the lens, put the camera in manual and while observing the mirror press the shutter button and see if there is any movement at all. Please let me know the result