How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 10786
Experience:  8+ years of professional experience
Type Your Camera and Video Question Here...
Russell H. is online now
A new question is answered every 9 seconds

I have a Virb XE and recently purchased the Astro. I am

Customer Question

I have a Virb XE and recently purchased the Astro. I am having difficulty linking the Virb XE to the Astro remote. Any help would be greatly appreciated.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question. Turn the first camera On, then go to MODE, then Setup, OK, then Remote control, hit OK, turn Remote Control to On, then make sure the first camera is the Main VERB control. Then the other camera, do similarly, and turning On the remote control, but then say that there is more than one VIRB, not that the second camera is the main VIRB. how you configure VIRB remote control with two cameras. But configuring the Astro remote is not the same. First reset your Astro remote: hold down the OK button and the - Volume button at the same time, for 5 seconds.Set up the Virb XE camera to say there is only one Virb device, after turning Remote to On as directed above. And try doing the reset on the Astro remote again. Then, just see if it connects itself. What Astro remote model do you have? and, do you have instructions for the Astro remote's configuration to pair up with and control a Garmin Virb camera?