How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5018
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

My Canon Vixia HFR62 that I have taken a number of videos

Customer Question

My Canon Vixia HFR62 that I have taken a number of videos with and stored on SD cards will not display on my new Canon HFR72. The message on the new HFR72 says 'no images'.
How do I get the older video to show? I have lots of family videos that I don't want to lose.
Thanks you
Floyd ****
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Dan replied 1 year ago.
Hello and thank you for your question. I look forward to assisting you today. Can you still view the video from the HFR62?