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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5031
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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I have a Canon PowerShot SX170 IS digital camera that was

Customer Question

I have a Canon PowerShot SX170 IS digital camera that was dropped. The camera is stuck in movie mode. I can still take pictures while it is stuck in movie mode but would like to have this fixed.
Can you help?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  GeekGal replied 1 year ago.
Hi Diana. Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. Are you able to turn the mode dial on the camera? Here's a link to instructions for choosing the various modes. let me know if you can do that.
Customer: replied 1 year ago.
I can change modes.
Customer: replied 1 year ago.
Alison - I just tried the camera again and now the camera is back to normal. It's not stuck in movie mode anymore and I'm not sure how/why it resolved.
Customer: replied 1 year ago.
I would like to discontinue my service call and cancel my subscription to this service. Can you tell me how I do this?
Expert:  GeekGal replied 1 year ago.
You may go to to request a refund via chat, email, or phone call. Have a nice day.

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