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Pete, Electronic Engineer
Category: Camera and Video
Satisfied Customers: 17261
Experience:  Over 16 years of experience installing and repairing electronics.
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I have attempted to find the solution to a problem and I suspect

Customer Question

I have attempted to find the solution to a problem and I suspect my failure is due to the fact that I need to address three components: the XL2 Video camera, my MacBook Pro computer and my Wondershare Filmora Video Program. I have connected the XL2 camera to the MacBook Pro laptop by use of the IEEE1394 Cable per the instructions on page 101 of the Canon Instruction Manual. The Wondershare Program recognizes the Camera and I can play the Video from the Camera on the computer but there is NO SOUND. I also have a monitor and I can see and hear the recording but I cannot figure out why I have No Audio track on the MacBook Pro. The MacBook Pro audio has been checked and working fine. HELP ME PLEASE!
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Pete replied 1 year ago.
Hi there,Do you have iMovie on the MacBook Pro? If so, can you try using it and let me know if it will import the video?
Customer: replied 1 year ago.
I have tried that too and there is no audio. However, I discovered by going on the internet that you can set the headphone jack to either an input or an output jack. Although I don;t understand why the special cable does not carry both audio and video, by taking an audio output from the camera and making the headphone jack an INPUT, I now have audio and Video. I also took a closer look at my monitor setup and realize there is a Video output from the XL2 and an Audio output also. They connect to the monitor separately with Video IN and Audio IN. The problem is solved but frankly I thought that the Special Cable should carry both Audio and Video. Since you can’t figure it out I settle for my discovery because the end result justifies the means.
Expert:  Pete replied 1 year ago.
The video cable does not carry audio so you will indeed need to connect both cables.Did iMovie work for you then?