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Rick
Rick, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1710
Experience:  25+ years experience as a camera and video technician.
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I HAVE A POWER SHOT SD870 IS.....SER #5223215678...I GETTING

Customer Question

I HAVE A POWER SHOT SD870 IS.....SER #5223215678...I GETTING A LENS ERROR WHERE THE LENS IS STUCK OUT. 2 QUESTIONS..WHAT IS THE PROBLEM?...IS IT REPAIRABLE.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Rick replied 1 year ago.
Hi. My name is*****'m a camera repair technician with almost 30 years in the business and I'll be glad to help you with your question today. This can be caused by several things like a fault in the focus system or a bad sensor. The usual cure for the problem is to replace the entire lens assembly. They are available from a variety of sources on the internet but this really isn’t a user serviceable problem and should be repaired by a qualified technician. You may want to check locally for a camera repair shop in your area, or, if you need assistance finding a shop, please let me know and I'll locate one for you.
Expert:  Rick replied 1 year ago.
Just a note to see if I can be of any further assistance? Rick