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Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11244
Experience:  8+ years of professional experience
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I have an Olympus Stylus 760. When I turn it to the mode to

Customer Question

I have an Olympus Stylus 760. When I turn it to the mode to take pictures, a purply-pink ,weird , smeary"Martian landscape"- looking screen pops up. It records whatever is showing on the screen.
The weird thing is, that even though I usually have this problem, sometimes, the screen will be normal and I can get a few good shots out before it returns to the weird mode.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question. Obviously either the image sensor (since the pictures taken while the screen looks this way, match the way the screen looks, if I interpret your words correctly) is at fault, or ... well, I wouldn't rule out several other more obscure problems with 'managing' the image sensed in the camera's controls. First you should try, since the camera is either 'sick' or very badly set up, a reset to factory default settings, and see if it has the slightest influence on the 'Martian landscape' effect. Then there are other things to try, and to consider: Try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again. Then try cleaning the terminals in the battery compartment, after removing the batteries, first by rubbing off with a fresh pencil eraser, then by wiping the terminals off with cotton swabs moistened in rubbing alcohol, then letting them dry off for 5+ minutes with the battery compartment door open, then try turning the camera On again. How long has the battery or batteries in the camera been in-use? If over a year, then you might possibly have a battery/batteries that are getting weak. Rechargeable batteries do get weaker with time, and eventually fail to deliver enough power to start up a device like a digital camera; they then need replacing. The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time. How old is the camera? in months or years since you bought it. Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?Has it ever been subjected to a humidity higher than 85 % or gotten wet ?Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like? Let me know, and I will advise you further. Thanks.