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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5028
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
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Kodak DX3500 My old computer disk drive is unaccessible.

Customer Question

Kodak DX3500
My old computer disk drive is unaccessible. How do I obtain the shareware to allow the camera dock to connect to my NEW computer(Dell Inspiron Windows Professional) as well as all the software to produce pics etc(Shareware?). I do not remember ever getting a diskette when I bought the camera at Best Buy.
Kodak site says they do not support this software anymore.
Thanking you in advance for any assistance you many give me.
Doug Robb
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Dan replied 1 year ago.
Hello and thank you for your question, I look forward to assisting you today. Does the new computer have Windows 10 on it?
Customer: replied 1 year ago.
I am running Windows 7 Professional. I am comfortable with it and do not like the layouts of later versions of Windows.
Expert:  Dan replied 1 year ago.
Good. Windows 7 will make it easier to work with. You might want to consider upgrading to a different camera since the one you have is a little outdated. What you can do in the mean time to transfer your photos is, remove the SD card and insert it into your computer, provided it has a media port. There is also a free program that you can use in place of the old Kodak software since that is no longer supported. Let me know if you have more questions.