How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5019
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

I have a Canon tai 4 and when I try to import my vacation pictures

Customer Question

I have a Canon tai 4 and when I try to import my vacation pictures from last week, they will not import - have a Macbook Pro, never had this problem. I can see them appear, but they just don't import into Photos
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Jason Jones replied 1 year ago.
Hello,I am the person that will be helping you today.When you attempt to import the pictures, what occurs? Are you given any type of error message?I will be standing by, looking forward to your response.Thank you,Jason