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ChrisC, Computer Enthusiast
Category: Camera and Video
Satisfied Customers: 2007
Experience:  Over 15 years experience as a computer technician.
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I just upgraded to Windows 10 and can not use my EasyShare

Customer Question

I just upgraded to Windows 10 and can not use my EasyShare sofeware since I did so.
Submitted: 1 year ago.
Category: Camera and Video
Expert:  ChrisC replied 1 year ago.

Hi, my name is ***** ***** welcome to JustAnswer!

If your software is not working after the upgrade, then it is not compatible with Windows 10. I looked on the Kodak site to see if there was a newer, compatible version available and the program is no longer available for download.

So you have two options here: You can simply abandon EasyShare or you can roll your system back to your previous version of Windows, and EasyShare should then work again like it used to. If you would like to roll your system back, please follow these steps:

Click on the Start Button in the lower-left corner --> Click on Settings in the menu --> Click on Update & Security --> Click on Recovery

In the Recovery window, you should see an option to go back to your previous version of Windows on the right-hand side. Just choose that and follow the on-screen instructions.

If you have any other questions on this, just let me know and I'll be happy to help you.

And before leaving this page, please remember to use the rating box at the top of the screen to rate the answer at least 3 Stars/OK Service or better so that I receive credit for assisting you.