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Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1879
Experience:  25 Years CCTV, CATV, and SMATV setup and installation.
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I have a new S7000 Nikon on which I have several "movies."

Customer Question

I have a new S7000 Nikon on which I have several "movies." I downloaded them
to my PC, but when opened, only the audio plays -- the picture remains still. In other
words, the movie doesn't play, just the sound does. The movies will play ON MY
CAMERA, so I know they are recorded properly. What do I have to do to get the
picture part of the movie to play on the computer screen????? thanks, Judy
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Dan replied 1 year ago.
Hello and thank you for your question, I look forward to assisting you today. Can you tell me please what version of Windows you are running?
Customer: replied 1 year ago.
Windows 7 Home Premium
Expert:  Dan replied 1 year ago.
Thank you. Most likely this is just a problem with Windows Media Player not knowing how to play the file. Go to this LINK and install VLC Media Player. It should play your movie files just fine.