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Richard, Technician
Category: Camera and Video
Satisfied Customers: 37598
Experience:  Extensive knowledge in a very wide range of subjects
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I have a dx4900 Kodak camera. when I go to turn it on error

Customer Question

I have a dx4900 Kodak camera. when I go to turn it on error 12 or 13 comes up. howdo I get this error fixed?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Richard replied 1 year ago.
Hi there and welcomeCan you remove the battery please then hold the shutter button down for 60 seconds then release.Wait 5 minutes, put the battery back in and try to turn it on.Tell me please if it now startsThank you
Customer: replied 1 year ago.
it didn't work. what is error 12 and 13?
Expert:  Richard replied 1 year ago.
Its a system failure with the mainboard, one of the worst to get, but can have a few causes.Try a different memory card in the cameraTell me if this clears the error please