How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell A. Your Own Question
Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5051
Experience:  30 years of experience as a TV station technician gives me a unique understanding of technical equipment issues.
24675295
Type Your Camera and Video Question Here...
Russell A. is online now
A new question is answered every 9 seconds

Olympus E-1 I am using the updater E-1, which is connected

Customer Question

Olympus E-1 I am using the updater for my E-1, which is connected to my computer, but I get OxFFFFFFFC cannot detect your camera message. I need to update the firmware and can't connect. I have removed the memory card. When I turn on the camera, and it is connected to the computer, I immediately have a choice of Storage, MTP, the computer to camera symbol, Print, and Exit. And no connection.
Can you help?
Thanks.
E
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Richard replied 1 year ago.
Hi there and welcomeApart from this issue, is the camera still functioning correctly? Meaning it turns on and allows you to take pictures ect?