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Michael, Technician
Category: Camera and Video
Satisfied Customers: 9568
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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I own a Canon 60D. While using my camera recently, something

Customer Question

I own a Canon 60D. While using my camera recently, something either broke off inside of the lens or a screw got loose inside the lens. The lens still works as normal for the most part, but occasionally whatever is loose inside it prevents the zoom portion from moving or the focus lens from moving/focusing so it clearly needs to be removed/fixed. Where should I send the lens? Is this something that you've encountered before? How much should I expect the cost to be (approximately)? Can I bring it in personally to a place like Best Buy or do I need to mail it in?
Many thanks in advance!
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Michael replied 1 year ago.
Hi good afternoon,yes ton this model there is a tiny nylon gear that moved the aperture so the lens can focus.They are extremely delicate and easy to break, in fact even a tiny bit of dust if it gets inside will cause this.Not a great design in my opinion but it is actually built that way as a way to prevent more costly problems.Unfortunately this isn't a do it yourself project even for a skilled mechanic, maybe if you build watches you could do that lol, no pun intended.This is certainly worth the cost for repair for this though ;-)It will run you about $100.00 for a fair and honest tech.I wouldnt take this to Best Buy etc, but rather a local camera repair shop can do this correctly for you in a short period of time.If you dont have such a place nearby I would use these guys, they are excellent but you need to send it in to them for this service.Please visit: better yet give them a call to set this repair ticket up:Toll-free:(###) ###-####n any case, I will stick with you until this is complete.Please rate my service thus far.Also it is the only way I am credited for my time and expertise with you.Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.Then you can reach me by simply replying to this message anytime.Thank you and have a great day!Tech MichaelRating now does NOT close the question or prevent us from continuing our conversation here.

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