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My cannon T2i will not power up when I turn it on. JA: Sometimes

Customer Question
My cannon T2i will not...
My cannon T2i will not power up when I turn it on.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Camera Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: The camera simply does not turn on, even with charged batteries. I have tried to work the switch on the battery door with a pen, but nothing happens. I also tried the SD card switch down at the bottom of the SD card slot, but nothing.
JA: Anything else I can tell the Camera Technician before I connect you two?
Customer: I don't think so.
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Camera Technician about your situation and connect you two.
Submitted: 1 year ago.Category: Camera and Video
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Answered in 4 hours by:
4/8/2016
Camera and Video Technician: Russell H., Service Tech replied 1 year ago
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11,417
Experience: 8+ years of professional experience
Verified
Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question. That failure to power On must seem very troublesome. But, it is possible that it is a common complaint with the battery. (Does the charger plug into the camera? as opposed to being the type that must have the battery, removed, placed into the charger. ... if the charger plugs into the camera, please connect it, then try powering On the camera that way. The result may be indicative.) Try removing the batteries, and leaving the camera on a (dry, non-humid, non-dusty) shelf for overnight. Then put the batteries back in and try the camera again. Then try cleaning the terminals in the battery compartment, after removing the batteries, first by rubbing off with a fresh pencil eraser, then by wiping the terminals off with cotton swabs moistened in rubbing alcohol, then letting them dry off for 5+ minutes with the battery compartment door open, then try turning the camera On again. How long has the battery or batteries in the camera been in-use? If over a year, then you might possibly have a battery/batteries that are getting weak. Rechargeable batteries do get weaker with time, and eventually fail to deliver enough power to start up a device like a digital camera; they then need replacing. The replacement battery needs to be charged up for 6+ hours before its first use, owing to its having been on a shelf for a considerable time. How old is the camera? in months or years since you bought it. Has the camera been dropped or otherwise subjected to mechanical shock(s) in its lifetime?Has the camera been operated in or subjected to, temperatures below 32 degrees F (freezing point) or above about 100 degrees F ?Has it ever been subjected to a humidity higher than 85 % or gotten wet ?Has the camera been operated in a gritty or sandy environment, such as a beach, a seaside, a construction site, or the like?
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Russell H.
Russell H.
Russell H., Service Tech
Category: Camera and Video
Satisfied Customers: 11,417
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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